Terms of Service

In these terms:

• We, us, our and Touristas Technologies mean Touristas Technologies, the owner and operator of the AnotherSEOGuru website and of the app at app.anotherseoguru.com.
• AnotherSEOGuru means that website, that app, and the services we provide under that name.
• You and client mean the person or organisation that uses the website or the app, or that orders services from us.
• Consumer means a natural person acting for purposes outside their trade, business or profession, where mandatory consumer law applies.
• Deliverables means websites, content, designs, code, accounts, domains we configure, and every other service we produce or purchase for you.
• Fees means the prices, monthly retainers, subscription charges and any other amounts payable under an order or these terms.

By accessing the website or the app, creating an account, placing an order, or asking us to start work, you agree to these terms. If you accept for an organisation, you confirm that you have authority to bind it. If you do not agree, do not use the website or the app and do not place an order.

A separate written proposal, statement of work or order confirmation prevails over these terms only where it says so expressly, and only for that engagement. These terms still govern anything that document does not cover, including ownership until full payment, refunds and limitation of liability.

We provide the following, as each order agrees:

• One-off services, such as a website, a landing page, an audit, a migration, or a defined piece of SEO or content work.
• Monthly retainers for SEO and for web development, covering ongoing work during the retainer period.
• App subscriptions for AnotherSEOGuru at app.anotherseoguru.com, including any plan or trial offered in the app.

The scope, price and assumptions are those we confirm in writing, including by email or at checkout. Work outside that scope is a new order. We may refuse or pause an order that is unlawful, outside our competence, or that we cannot staff.

Free website previews, complimentary work and other unpaid services are offered at our discretion. They are not a transfer of ownership. Section 5 applies to them.

Orders and subscriptions are paid through Stripe, unless we agree another method in writing. Stripe terms apply to the processing of the payment. A contract is formed when we confirm the order or when Stripe successfully collects the first payment, whichever is earlier.

• Invoices. We or Stripe issue invoices or receipts for amounts due. You must pay the amount shown, in the currency shown, by the due date.
• Subscriptions and retainers. App subscriptions and monthly retainers renew automatically for successive periods (monthly, yearly, or as stated at checkout) until you cancel.
• Cancellation notice. You may cancel a subscription or retainer in the billing portal or by email to hello@anotherseoguru.com. Cancellation takes effect at the end of the period already paid, unless the checkout terms state an earlier end. We do not refund the current period, without prejudice to mandatory consumer law (section 6).
• Late payment. If an amount is overdue, we may suspend the service, the website, the app account or further work until it is paid, and we may charge statutory interest where the law allows it. Suspension does not release amounts already due. Ownership does not pass while any amount for the engagement remains unpaid (section 5).

Prices exclude VAT and other taxes unless we state otherwise. You bear taxes that the law places on you.

Retention of title (παρακράτηση κυριότητας). Until you have lawfully paid in full every amount due to us for the engagement (full payment, πλήρης εξόφληση), Touristas Technologies keeps ownership of the deliverables. That includes websites, content, designs, code, accounts, domains we configure for you, and every service we produce or purchase for you.

Before that full payment, no ownership passes to you, and no licence passes to you other than a limited right for us to show you the work while we prepare it. On full payment we assign the deliverables, or license them, as the order describes. If the order does not say, you receive a non-exclusive licence to use the deliverables for your own business, and we keep our pre-existing tools, methods, templates and general know-how.

The same rule applies to free and complimentary services and to free website previews. They remain the property of Touristas Technologies unless a paid agreement that covers them is fully settled. You may not publish a preview or an unpaid deliverable, transfer it, copy it for live use, or hand it to another supplier.

We keep all rights in the AnotherSEOGuru website, the app, our brand and our pre-existing materials. You keep the rights in materials you supply, and you license us to use them only to perform the services.

Domains, hosting, software and accounts that we buy in our name stay ours until full payment and, where a registrar or host requires it, until the asset can lawfully be transferred. We are not obliged to transfer an asset that a third party will not release, or that remains unpaid.

If we issue a refund at your request, or if a payment is reversed by a chargeback or a similar dispute:

• Any licence to the website, and to all services offered, purchased or produced for you, terminates immediately.
• Ownership of those deliverables stays with, or returns to, Touristas Technologies.
• We may take the website down, disable the app account or other access, and reclaim domains, hosting, licences and other assets we procured for you.

You must stop using the deliverables and must not keep a live copy. Fees already earned for work completed before the refund may be set off against it, without prejudice to mandatory consumer law.

Without prejudice to mandatory consumer law. Nothing in these terms limits a right that a consumer cannot waive. Where EU or Greek rules on distance contracts apply, a consumer may withdraw within 14 days of the contract without giving a reason, by a clear statement to hello@anotherseoguru.com. That right does not apply, or it ends, where the law so provides. In particular, it does not apply where:

• you expressly ask us to start a service during the withdrawal period, and you acknowledge that you lose the right of withdrawal once the service has been fully performed; or
• for digital content not supplied on a tangible medium, you give prior express consent to immediate supply, and you acknowledge that you thereby lose the right of withdrawal.

If you are not a consumer, you have no statutory right of withdrawal. Refunds outside the mandatory rules are at our discretion, unless a written order says otherwise.

You will:

• give us accurate business information, content, access (including hosting, CMS, analytics and advertising accounts) and approvals in time;
• make sure you have the rights in materials you supply, and that your instructions do not infringe third-party rights or break the law;
• review drafts within the time we agree or, if none is agreed, within a reasonable time;
• keep your account credentials confidential and tell us promptly of any unauthorised use;
• pay fees when they fall due.

If you delay, the timetable moves by at least the length of the delay, and we may pause the work. We are not responsible for defects that come from materials, access or instructions you provide.

Search engines and AI answer products change their systems without notice. We do not guarantee any ranking, traffic level, volume of enquiries, revenue or other commercial result. Reports describe work done and data available at the time. Results on another website are not a promise for yours.

Dates and delivery periods we give are estimates. They are not strict deadlines, unless a written order expressly calls a date a binding deadline.

To the maximum extent permitted by applicable law, Touristas Technologies is not liable for delay, suspension or failure to finish within an agreed time, where the cause is any of the following, whether or not we foresaw it:

• our workload or capacity, including other client work and ordinary operational limits;
• changes by third parties, including hosting providers, API providers and changes to API prices or usage limits, domain registrars, and platforms such as Google, Meta, WordPress, Vercel and Cloudflare;
• database, network, software or other technical faults, including faults of providers we use with reasonable care;
• your delay in providing content, access, approvals or payment;
• force majeure, including natural events, war, civil unrest, epidemic, act of government, sanctions, widespread failure of power or the internet, and labour disputes outside our own staff.

The list is illustrative. To the maximum extent permitted by applicable law, it also covers any cause outside our reasonable control and any delay we could not reasonably prevent.

Exclusion of certain loss. To the maximum extent permitted by applicable law, we are not liable for indirect or consequential loss, or for lost profits, lost revenue, lost data, lost goodwill or business interruption, whether in contract, tort (including negligence) or otherwise, even if we had been told the loss was possible.

Cap. To the maximum extent permitted by applicable law, our total liability arising out of or in connection with a service, whether in contract, tort (including negligence) or otherwise, is limited to the fees you actually paid us for that service during the twelve (12) months before the event giving rise to the claim. If the service has lasted less than twelve months, the cap is the fees you paid for it. If you paid no fees for that service, including a free preview or other complimentary work, the cap is zero.

Liability we do not exclude. Nothing in these terms excludes or limits liability that applicable law does not allow to be excluded or limited. That includes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, and for the mandatory rights of a consumer.

Deliverables often depend on third parties: hosting, domain registration, Google and other search or advertising platforms, Meta, WordPress, Vercel, Cloudflare, analytics, email, payment providers and APIs. Those providers set their own terms, prices and availability. We are not responsible for their acts, outages, price changes or policy decisions.

Charges those providers bill to you, or bill to us and we pass on, are payable in addition to our fees unless the order includes them. If an API or platform cost rises materially, we may adjust the related fee or scope on written notice.

You may not use the website, the app or a deliverable to break the law, to infringe rights, to send unsolicited bulk messages, to distribute malware, to probe or overload our systems, to misstate your identity, or to resell the app except where the plan allows it. We may remove content or suspend access that breaches this section.

Each party keeps confidential the non-public information of the other party and uses it only to perform or receive the services. This duty does not cover information that is public through no fault of the recipient, that the recipient already knew without a duty of confidence, or that must be disclosed by law. We may share information with staff, contractors and subprocessors who need it and who are bound to keep it confidential. The duty lasts for three years after the engagement ends, and for as long as trade secrets remain protected by law.

You may stop using the website or the app at any time, and you may cancel a subscription or retainer as section 4 describes. We may suspend or end an account, a preview or an engagement on notice if you materially breach these terms, if a payment fails, if the law requires it, or if we discontinue a service. We may suspend immediately, without notice, where the breach is serious, where security requires it, or where payment is overdue.

On ending, provisions that by their nature should survive continue, including ownership until full payment, refunds, confidentiality, limitation of liability and governing law. If the engagement ends before full payment, we keep the deliverables and may take them offline. Amounts already due remain payable. We refund prepaid fees for a period after the ending takes effect only where mandatory law, or a written order, requires it.

We process personal data as described in our privacy policy. Where we process personal data on your behalf, for example on a client website or in an advertising account, you are the controller and we are the processor for that processing, and you confirm that you have a lawful basis. Each party will comply with the GDPR and Greek data-protection law as they apply to that party.

We may update these terms by posting the new version on this page and changing the “Last updated” date. The new version applies from that date to later use and to new orders. For an existing subscription or retainer, it applies from the next renewal, unless a change is required by law or is necessary for security, in which case it applies when posted. If you do not agree, cancel before that renewal. A change does not reduce mandatory consumer rights.

These terms are governed by the laws of Greece, excluding conflict-of-law rules that would apply the law of another country. The courts of Athens have exclusive jurisdiction, without prejudice to the right of a consumer to sue in the courts of their domicile and to rely on mandatory protections of the law of their residence that a contract cannot set aside.

If a court holds any part of these terms unenforceable, that part is modified to the minimum extent needed to make it enforceable or, if modification is not possible, severed. The rest remains in force. A failure or delay in enforcing a right is not a waiver of it.

Touristas Technologies is the owner and operator of AnotherSEOGuru and of app.anotherseoguru.com.

Email: hello@anotherseoguru.com.