iPhone app
Notifications and background refresh
Choose which push notifications you get, use their buttons and keep the app's numbers fresh in the background.
On this page
The iPhone app receives the same notifications as the web app: new leads and prospect activity, traffic swings, finished reports, task updates and billing notices. You choose which ones.
Turn notifications on
- 1
Open Settings
On Today, tap the grid button at the top left and choose Settings, then go to Notifications.
- 2
Tap Turn on
iOS asks for permission once. If you said no before, the button reads Open Settings and takes you to the iPhone's settings for the app.
- 3
Pick your topics
Every topic starts on. Switch off the ones you don't want. Your choice applies to this iPhone.
| Topic | When it arrives |
|---|---|
| New leads | The moment someone asks for an audit, plus prospect activity: a prospect opens or replies to an audit, or views, accepts or declines a proposal. |
| Traffic ups and downs | When a site's clicks rise or fall 20% or more in a week, and other alerts. |
| Reports | When a scheduled report is ready. |
| Tasks | When a task finishes or needs you. |
| Billing | Credits running low and payment problems: a failed payment, a trial ending, an upcoming renewal, or a client payment due. |
Alert settings sets which alerts you get and how sensitive they are. These settings are shared with the web app.
Buttons on notifications
Touch and hold a notification to act without opening the app first:
- A new lead has Call and Email, which dial or write to the person straight away, and Open.
- A traffic alert has Open site, which opens that site on Today, and Ask assistant, which asks why its clicks changed this week.
- Report and task notifications open the right screen when tapped.
Background refresh
The app refreshes the open site, your site list and the widgets in the background, so the numbers are current when you open it or glance at a widget. iOS decides when that happens based on how you use the app, usually about once an hour at most. Our server can also wake the app with a silent notification for the same refresh.
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